Stash Hub Plus is a subscription service to get more out of Stash Hub. It can be purchased on either the iOS or Android versions of the app (web version coming soon). Here’s a step-by-step guide:

1. a) Click the following link: https://web.stashhubapp.com/home/profile/subscription and continue to step 3 or b) Open the app and click on the profile icon in the top left. 
2. At the top there should be a Stash Hub Plus button which you can click on. 
3. On this subscription page you should now see the options to subscribe Monthly or Yearly. Select your preferred option then click to subscribe. This will then open a page with a summary of the subscription. 
4. Make sure everything is correct and complete the instructions on the screen. Depending on if you’ve setup up payments on your phone, you may need to add payment info. A full guide for each platform: iOS | Android .

Stash Hub is free to download and use with almost all features being available. However, as you add more of your stash you will need to get a Stash Hub Plus subscription. This goes towards the cost of running the app and the continued development. Below is an outline of the differences:

Stash Hub Plus

• Unlimited Fabrics, Patterns, Projects and Measurements
• Up to 4 images and files per record
• Filter and sort records
• Unlimited uses of Magic Input

Free version

• Save up to 20 Fabrics, 20 Patterns, 10 Projects and 5 People
• 1 image per record
• Sort records
• 20 uses of Magic Input

Firstly, make sure that it hasn’t expired. You can view your current active subscriptions on the Apple App Store or the Google Play Store . If it is still active, head to the Stash Hub Subscription page by clicking the following link: https://web.stashhubapp.com/home/profile/subscription or from the home page click on the profile icon in the top left and click on the “Subscribe” option. At the bottom of this page, click the option to “Restore” purchase.

If after this, your subscription is still not active, please email hello@stashhubapp.com with your userId and we can look into it for you.

No. Even if you've gone over the limit of the free version, nothing will be lost and you can edit existing records. However, you will not be able to add any more records or use Stash Hub Plus features like filters.

Stash Hub is a sewing organiser app available on iOS, Android and Web. This means it can be installed on devices which support the Apple App Store or Google Play Store, including iPhones, iPads, Android phones and tablets and some Macbooks. Alternatively, you can access Stash Hub on any browser by going to https://web.stashhubapp.com. Stash Hub is not available on Amazon Fire Tablets.

To download Stash Hub open the App/Play store and search ‘Stash Hub’ or follow this link on Apple or this link on Android. Tap ‘Install’ (Android)/’Get’ (Apple). You will need an internet connection to download the app.

Once Stash Hub has downloaded, open the app and tap ‘Register’ to create a new account. Enter your email address and create a password. Alternatively, you can log in with your Google or Apple account if you prefer.

Voila, you’re all set up and ready to start organising your sewing stash! As everything you save to Stash Hub is stored in the cloud, you can log in to your account with multiple devices and your entries will sync up.

You can check which email address you used to create your account by visiting your profile and scrolling to the bottom of the page. If you ever forget your password, there is a ‘Forgot password’ option at the bottom of the Log In page, which will prompt you to reset your password.

Stash Hub is available on iOS (Apple), Android and Web.

• iOS - https://apps.apple.com/us/app/stash-hub/id1610930077 
• Android - https://play.google.com/store/apps/details?id=com.hugetoothstudios.stashhub 
• Web - https://web.stashhubapp.com 

The first thing to check is to make sure you are logged into the correct account. There are a number of different login options so you may have picked the wrong option when moving to a new phone or device. A good way to know which email you used is to check your inbox for our welcome email.

If you’re still having problems, feel free to email us at hello@stashhubapp.com and we’ll be happy to help. To speed things up it is helpful for you to include your email and userId in your message which you can find below the logout button on the profile page. You can get to the profile page by clicking on the person icon in the top left of the home page.

There is no need to do any transfers as everything is stored in the cloud. Just login with the same Stash Hub account and everything will be there. If you still have your old phone you can check your Stash Hub account email below the logout button on the profile page .

Sometimes we may ask for your email or userId to help troubleshoot any issues you may have. You can find this below the logout button on the profile page. You can get to the profile page by clicking on the person icon in the top left of the home page.

You can request to reset your password on the login page. This will send you an email with a link to update your password. You can then login with the new password.

Web

On the web version of Stash Hub, updates will be applied after refreshing the page.

Android

To update the app on Android go the Google Play Store and find Stash Hub (alternatively click here). If an update is available it will show a button which says “Update”. Click on the button and after a few seconds the update will be downloaded and installed. More info on updating apps on Android available here.

iOS

To update the app on Apple/iOS go the Apple App Store and find Stash Hub (alternatively click here). If an update is available it will show a button which says “Update”. Click on the button and after a few seconds the update will be downloaded and installed. More info on updating apps on iOS available here.

Check what version you’re on

To check what version of Stash Hub you are on go the profile page and scroll to the bottom. Under the logout button is the app version.

To change your default units of measurement, units of currency and number format, go to your profile page (person icon in the top left). Here you can set your preferred default units for when a new record is created however, every field in all records is customisable and can be converted between imperial and metric units.